Support

Need a hand?

Email us, report a problem, or delete your account. It's all on this page.

Email us

Questions, problems and ideas all go to the same place.

support@brainbrawl.gg

Report a problem

In the beta app

  • Shake your phone on almost any screen to tell us something looks off.
  • In a game, pause and tap Something looks off.

Add a note and send. The report can include a picture of the screen you were on.

By email

Write to support@brainbrawl.gg and tell us:

  • your phone model, or your browser if you play on the web
  • which game and mode you were in
  • what happened and what you expected

A screenshot helps.

Delete your account

Deleting is permanent. It removes your account, scores, leaderboard entries and progress.

In the app

  1. Open Account.
  2. Open Settings.
  3. Tap Delete account and confirm.

On the web

Sign in to the account you want to delete on the deletion page, then confirm.

Can't sign in? Email support@brainbrawl.gg and we'll delete it for you.

Common questions

How do I keep my scores on a new phone?

You start as a guest, and a guest lives on one device. Open Account, tap Save this account, and choose Apple, Google or email. Then sign in the same way on the new phone.

Why can't I replay today's Daily?

You get one try per game each day. Once you start, that's your try, even if you don't finish. New Dailies arrive every day at midnight Pacific time. Training and Practice Brawls can be replayed as often as you like.

What do you do with my data?

The privacy policy lists what the app collects, why, and how to delete it.